Scale client work
without scaling your hours.
MBA-led virtual assistants who plug into your agency ops. Project management, client communication, reporting, QA. You sell and strategize, we run the back office.
Here's what changes in 30 days.
- Project management owned (Asana, ClickUp, Notion, Monday) with task assignments, deadline tracking, and team check-ins handled daily
- Client communication triaged so you only see the messages that need your strategic input, not the "where is X" pings
- Weekly client reports built and sent on time, every time, formatted in your template with the right data pulled from your dashboards
- QA + final-pass review on deliverables before they go to clients so nothing slips through with errors
- Vendor and contractor coordination, scheduling, invoicing, and follow-up so your freelancers stay accountable
- Internal SOPs documented as you build them so onboarding the next hire takes hours, not weeks
"She's always punctual, communicates clearly, and works extremely well with the office."
Tionna, agency owner, reclaimed about 12 hours a week six weeks after we started with her opsBook a free call.
Drop your details and we will jump on a quick 20-min call to see if we are a fit for your agency. No commitment, no pressure.
From overwhelmed to onboarded, in four steps.
No bidding wars. No 30-page proposals. A clear process that gets you working with a real human, fast.
Tell us about your agency
Quick 20-min discovery call. We learn your service mix, team structure, and where you're bottlenecked.
We match you with an agency-savvy VA
Hand-picked from our team. Agency or PM experience required. MBA-overseen training.
4-day onboarding into your ops
We learn your PM tool, client roster, reporting templates, and team rhythms. You don't lift a finger.
Get back to selling and strategy
Focus on growth, clients, and team direction. We handle the back office so your agency can scale.
Be Epic is not for everyone.
We work best with founders who are ready for a real strategic partner. If you're looking for the cheapest possible help, we're not it. Here's an honest look at who fits.
✓This is for you if...
- You're an agency owner with 3+ active retainer clients
- You have a small team (1-10 people) and the ops are a mess
- You\'re turning away work because you can\'t take on more
- You want a real operations partner, not a $5/hr task-doer
✕This is NOT for you if...
- You\'re a solo freelancer without team or recurring clients yet
- You want someone to do the actual creative/strategic work for clients
- You need someone embedded full-time in one client account
- You're looking for the cheapest help possible, regardless of quality
There are three ways to get VA help. Here's how they compare.
We're not the cheapest option, and we never pretend to be. But here's why most founders find we're the smart middle choice.
Cheap VA Marketplace
PROS
Cheap upfront, easy to hire, no commitment.
CONS
No agency or PM experience, no oversight, high turnover, you train and manage everything yourself, errors get sent to clients, your reputation takes the hit.
Be Epic Assistant
PROS
MBA-led VAs who get agency life, dedicated to your team, knows PM tools and client comms, becomes a real operations partner. No sign-up fees, simple monthly contract.
CONS
Not the absolute cheapest by the hour, but the right level for protecting client relationships. Recovered billable hours pay for themselves quickly.
Generic VA Agency
PROS
Less management burden than marketplaces, agency handles replacements.
CONS
No agency-ops specialty, rotating VAs who don't learn your clients, cookie-cutter SOPs, you re-explain your workflow every quarter.
In her own words.
No paid endorsements, no actors. We work with a small number of clients at a time so we can take care with each one. Here's one of them.
"She's always punctual, communicates clearly, and works extremely well with the office."
reclaimed
handoff
Pick the tier that fits, change it anytime.
No sign-up fees. No hidden costs. You sign the monthly contract, we get started. No setup invoice, no onboarding charge, no "implementation fee." Scale up for launches, scale down in slower months. We bill in advance with 30-day cancel notice.
15 Hours / Week
- Dedicated MBA-led VA
- Client comms triage
- Calendar & meeting prep
- No-fault VA replacement
30 Hours / Week
- Everything in 15 Hours
- Project management owned
- Weekly client reporting
- Vendor coordination
40 Hours / Week
- Everything in 30 Hours
- Dedicated full-time VA
- QA + final-pass review
- SOP documentation
Custom
- Multiple VAs for your team
- Team lead included
- Custom SLAs
- Quarterly business reviews
All tiers include the 30-day no-fault VA replacement guarantee. Cancel anytime with 30 days notice.
Or just pick a time.
Already know you want to talk? Grab a slot directly. The 20-min discovery call is free, no pressure, no commitment.
Built by an MBA. Run by one.
Zahkia M., MBA
I built Be Epic Assistant LLC because I watched too many agency owners burn out doing $15/hour project management instead of building their $1,000/hour book of business.
After my MBA, I spent years operating inside fast-growing service businesses, watching the same pattern: talented agency founders stuck in client Slack channels, missing new business opportunities, working 70-hour weeks because they couldn\'t trust anyone with the day-to-day ops.
Every VA at Be Epic is hand-picked, MBA-overseen, and trained on the operational standards I learned in business school and in the field. For agencies specifically, that means PM tool fluency, client communication discipline, and the kind of QA mindset that protects your reputation across every deliverable.
The 30-day no-fault VA replacement guarantee.
If your VA isn't the right fit in the first 30 days, we'll match you with a new one within 7 days. No questions, no fees, no contract renegotiation. You shouldn't have to settle, and you won't.
Honest answers to what you're wondering.
If we didn't cover something, you can ask us directly via the form below.
Yes, with structure. Once your VA is onboarded and you're confident in their work, they can be added to client Slack channels, sit in on calls, and handle direct client communication. We recommend a 30-day ramp where you stay in the loop, then gradually hand off.
No. No sign-up fees, no setup charges, no hidden costs, no implementation invoice. You sign the monthly contract, we get started. That is it.
All the major ones: Asana, ClickUp, Notion, Monday, Trello, Basecamp, Linear, Jira. We specifically match agency clients with VAs who have PM tool fluency. During the 4-day onboarding, we deep-dive into your specific workflow and templates.
We'll replace them within 7 days, no questions asked, no fee. Our 30-day no-fault guarantee is the strongest in the industry.
Our team is global with strong coverage in the Philippines and Latin America. All work English-fluent business hours that match your time zone.
Four business days from contract signature to your VA being onboarded and working in your tools. Most agency owners are clearing their Slack within the first week.
No. Monthly billing with 30-day notice to pause or cancel. We earn your business every month, not lock you into one.
Move between tiers anytime with one business day notice. Onboarding a big new retainer? Bump up to Growth or Scale. Project wrapping up? Drop down. We bill prorated.
We hire globally, with strong coverage in the Philippines and Latin America. This lets us pay our team well in their local markets while offering you US-based-agency quality without US-based-agency overhead. The MBA oversight, PM-tool training, and dedicated VA model all come standard.
Stop reading. Start delegating.
You've made it to the bottom of the page. That means you're seriously considering this. Here's what happens next:
- You fill out the form in 60 seconds
- You land on my calendar right after submitting
- Free 20-min discovery call, no pressure, no commitment
- If we're a fit, you're onboarded in 4 days
- No sign-up fees, you sign the contract and we get started
Book a free call.
Drop your details and we will jump on a quick 20-min call to see if we are a fit for your agency. No commitment, no pressure.