No bidding wars. No 30-page proposals. A clear process that gets you working with a real human, fast.
A free 20-minute video call. You talk, we listen.
We use this call to understand three things: what's on your plate right now, what "great" support would look like to you, and the tools and rhythms your business already runs on. There's no pitch deck, no scripted sales talk. The goal is to figure out together whether we're a good fit.
By the end of the call we'll know if we can help, and if we can't, we'll tell you that honestly. No hard close.
Within 24 hours, a written plan with hours, scope, and pricing.
This isn't a templated PDF. It's a tailored document that maps the tasks we discussed to a specific tier (or a combination), proposes a starting hours commitment, and lays out the pricing in plain language.
You'll see exactly what's included, what's flexible, and what isn't. Edits welcome, most proposals go through one round of revisions before sign-off.
We hand-pick 1, 3 candidates from our vetted roster. You meet them and approve the fit.
Matching is the most important step. We look at the skill profile in your proposal, your industry context, your communication style, and the time zone overlap you need, then we shortlist VAs whose availability and strengths line up.
You meet each shortlisted candidate over a brief video call. You pick the one who feels right. If none of the first round feels like a fit, we keep shortlisting until they do, no extra cost.
Onboarding wraps in 3, 5 business days. Your VA hits the ground running.
The first week is structured onboarding, your VA learns your tools, your style preferences, and your priorities. We've seen the difference structured onboarding makes versus "just figure it out," and we lean hard on structure.
From week two onward, you have a weekly check-in cadence with your VA (we recommend 30 minutes, Friday afternoons). We stay in the loop with monthly quality reviews and are reachable any time you have a question.
Month-to-month. Cancel any time with 14 days notice. We earn your business every month.
If the VA fit isn't right, we'll match you with someone new at no extra cost. We'd rather change the VA than lose the client.
You always have a Be Epic account manager as a point of escalation. No bots, no offshore call center, no "open a ticket."
Your written proposal locks in your monthly rate. No surprise overage invoices, no upcharge gotchas.
Book a free 20-minute discovery call. We'll map your current workload, identify the highest-leverage handoffs, and send a written proposal within 24 hours.
Book a Free Discovery Call →