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Four ways to take
the busywork off your plate.

Every tier comes with a clear scope, predictable pricing, and a no-fault VA replacement guarantee. Start where you are, scale as you grow.

Tier 01 · Foundational

General VA Services

For founders looking to offload routine administrative burden and free up valuable time. Skilled in the daily tasks that keep operations smooth.

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  • Email & calendar management
  • Data entry & document preparation
  • Online research
  • Cold calling & appointment setting
  • Lead generation & basic sales
  • Basic customer support

The General VA tier is the starting point for most clients, the foundational layer of operational support every growing business needs.

This is the level for founders who are personally drowning in inbox triage, calendar coordination, expense reports, vendor follow-ups, and the dozens of small administrative tasks that fill an entire workday but don’t move the business forward.

What you can expect

A vetted virtual assistant who takes ownership of the daily admin layer of your business. Within the first two weeks, your VA learns your tools, your preferences, and your priorities. By week four, they’re operating largely autonomously, flagging only what genuinely needs your input.

Pricing & engagement

Hourly or monthly retainer. Most General VA engagements start at 10, 20 hours per week. Book a discovery call for a tailored proposal.

  • SEO support & optimization
  • Social media management
  • Website assistance & maintenance
  • Graphic design support
  • Executive assistant support

Our most popular tier, the right fit for founders who need more than just admin support. Advanced VAs combine the foundational skills of the General tier with one or more specialized capabilities in digital marketing, design, web operations, or executive support.

You get a single point of contact who can handle your calendar AND draft your social posts AND update your website AND prep your QBR deck, without you having to manage four different freelancers.

Specializations you can mix and match

SEO support: keyword research, on-page optimization, content briefs, monthly performance reporting.
Social media management: content scheduling, community management, basic analytics, monthly content calendars.
Website assistance: WordPress / Shopify / Squarespace updates, landing page builds, plugin management, basic technical maintenance.
Graphic design: social graphics, presentations, brand-consistent marketing collateral.
Executive assistant: high-touch calendar management, travel coordination, board prep, confidential correspondence.

Tier 03 · Specialized

Collections Specialist

Dedicated payment recovery and account monitoring, protecting cash flow without burning the customer relationship.

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  • Payment follow-ups (calls + email)
  • Account monitoring & aging reports
  • Customer payment plan negotiation
  • CRM & documentation hygiene
  • Weekly recovery reporting

A specialist tier for businesses where unpaid invoices have started to threaten cash flow but you don’t yet have the volume to justify a full-time collections role in-house.

Our collections VAs are trained in respectful, professional payment recovery, the kind that protects the client relationship while still getting the invoice paid.

What’s included

Weekly aging reports, scripted outreach (calls and emails), customer payment-plan negotiation within your defined parameters, CRM hygiene, and a weekly recovery dashboard delivered to you every Friday.

When this tier makes sense

If you have more than $10K outstanding in past-due invoices, or if accounts receivable management is taking more than 5 hours of your week, this tier typically pays for itself in the first month.

Tier 04 · Financial

Bookkeeping

Meticulous financial record-keeping that keeps your books clean, your reports on time, and your CPA happy at year-end.

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  • Transaction categorization
  • Bank & credit card reconciliation
  • Accounts payable / receivable
  • Expense tracking
  • Basic financial report generation

Day-to-day financial record-keeping handled by trained bookkeepers, not generalist VAs trying to figure out QuickBooks for the first time.

This tier is the right fit for businesses that have outgrown DIY bookkeeping but aren’t yet ready to hire an in-house controller. We work in QuickBooks Online, Xero, and Wave.

Monthly deliverables

Categorized transactions, reconciled bank and credit card accounts, AP/AR aging reports, expense tracking by category, and a basic monthly P&L delivered by the 10th of the following month.

What we don’t do

We’re not CPAs and we don’t file taxes. We hand off clean, organized books to your tax preparer at year-end so they can do their job efficiently, which usually saves you their hourly rate several times over.

Trade late nights
for real growth.

Book a free 20-minute discovery call. We'll map your current workload, identify the highest-leverage handoffs, and send a written proposal within 24 hours.

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